Food and Wine



4 Aug 12, 11:36:29

I hope it's worth it!

I had terrible trouble joining the Tesco Wine Community. I never received the activation email. When I tried to get in touch my email was bounced and when I emailed again I received no reply. In the end I had to register again with a different email address.

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pumps100 - Gold, 5 Aug 12, 22:32:06

I had exactly the same problem. I eventually found the original activation email in my 'trash' folders. I've got so many spam filters for words like 'account, bet, exclusive, PPI, claim, vigara, dear friend....' and many more that the original one ended in there.

Then I made it worse by re-registering again with same user name but different email and so on - all got very confusing.

The site is quite basic and not very user friendly. Also I use linux and Firefox as a browser and I've got quite a few things don't show up on the screen - for example the 'sign in ' box I don't see it. Found it by chance by hovering the mouse. Also an edit function would be handy to go back into posts to correct obvious typos.

Glad you are in anyway.

Regards

Ian

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Danckwerts - Silver, 6 Aug 12, 06:36:08

I actually spent a great deal of time searching my spam filters and never found it. The real insult was that when I tried to contact Tesco MY message (on the same email account I use for buying wine) was bounced for unspecified security reasons. It said, ''show this email to your ISP to find out why' and my ISP said, 'Nope, it gives no indication of why.' When I sent a second message (on a different email account), which didn't bounce, it wasn't answered. Two of the internet companies I use mark Tesco Wine Community's email as spam by default but I've set it to get through anyway.

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Hi Danckwerts and pumps100!
I’m sorry that joining the community wasn’t as smooth as it should be – we’re working it, we promise! And thanks for bearing with us and for your feedback too - our web team are looking through all your comments so that they can iron things out!
I do hope you find the community worth it! It’s a place for wine fans to unite and talk wine, and also enjoy exclusive rewards, competitions and offers for being a Tesco Wine member

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